FREQUENTLY ASKED QUESTIONS

HOW MUCH TIME SHOULD I BOOK?

There are different factors to consider: How off-book/prepared you are, how many pages are your sides, etc. As a general rule of thumb, if you are well-prepped, here’s a quick guide:

1-3 pages: 60 mins
4-6 pages: 90 - 120 mins
6 ++ pages: 120 mins and up

WHAT IF I BOOK FOR 90 MINUTES AND END UP USING ONLY 60?

You only pay for the time that you use. If you book 90 minutes and only spend 60 minutes, you only need to pay for 60 minutes. The reverse is also true: If you book 60 minutes and your audition took 90 minutes, your invoice will be for 90 minutes.

DO I PREPAY FOR MY SESSION?

Yes, but the time you don’t use will be refunded at the end of your appointment.

WHAT IF I NEED AN APPOINTMENT OUTSIDE YOUR NORMAL BUSINESS HOURS?

We do take off-hours appointments on a case to case basis for an additional $10 fee. Feel free to reach out, text @ 816-605-2501 (text preferred in case we’re in the middle of a session) to check on our availability.

For appointments booked OUTSIDE normal business hours, the clock starts at the appointment time, regardless of your arrival time. No-shows are also subject to 100% of the session fee.

IS THERE A FEE TO CANCEL/RESCHEDULE MY APPOINTMENT?

Nope. :-) All we ask is that when you book online, choose the best estimate of the time you need and that you give us as close to a 2 hour notice possible for cancellations/reschedules.

SHOULD I BRING MY OWN READER?

You’re welcome to bring your own reader, especially if you pre-rehearsed your audition a specific way or if accents/different languages are involved. Otherwise, we will read with you. A male reader is the norm at our studio, but a female reader is available upon request (depends on availability).

SHOULD I PRINT SIDES FOR YOU?

We prefer reading off of our iPad. It’s dark behind the camera…plus, we want to avoid page-turn sounds on the reader’s mic. Most importantly…we love trees! So please have your sides on you phone and you can send them via email to masseffectmedia@gmail.com instead of printing them out, before your session.

WHEN DOES MY CLOCK OFFICIALLY START?

Most of our clients have become good friends of ours, so we tend to socialize during before sessions start. So we only start the clock once we actually start working on your audition and we stop your clock the moment your audition ends.